Fewer fake cash-on-delivery orders
Naqdi is a Shopify app for stores that sell with cash on delivery. Your customers order through Shopify Checkout as usual. Naqdi checks every cash-on-delivery order as it arrives, tags it OK, Flagged or Blocked with the reasons, and can cancel blocked orders for you, so you confirm and ship the right ones.
Built for cash on delivery
Blocklists, a limit on repeat orders from one phone, and rules that spot the signs of fake orders: a phone that isn't a local mobile, a new name on a known phone, a very short address.
Arabic, French and English
The app, the alerts and the “Confirm on WhatsApp” block are in all three languages, with right-to-left layout for Arabic.
Flat pricing
Free for up to 60 checked orders a month. Pro is $14.99 a month with no limit and a 7-day free trial. Billed by Shopify.
What you get
-
Every cash-on-delivery order tagged
naqdi-ok,naqdi-flaggedornaqdi-blocked, with the reasons in the order's fraud analysis in Shopify. - Blocked phone numbers and IP addresses, and a limit on orders per phone per hour.
- Risk rules you can switch on or off, and an option to cancel blocked orders automatically (restocked, no email to the customer).
- A “Confirm on WhatsApp” button on the Thank you and Order status pages, so customers can confirm their order with you.
- Email alerts for flagged and blocked orders, and a daily summary, without customer details.
- An optional “Order now — pay on delivery” button on product pages that takes customers straight to checkout.