Installing Naqdi

1. Open Naqdi in the Shopify App Store and click Install.
2. Shopify shows the one permission the app needs: to view and edit orders, so it can check, tag and (if you choose) cancel cash-on-delivery orders. Click Install.
3. Choose a plan on Shopify's plan page. Free checks up to 60 cash-on-delivery orders a month. Pro is $14.99 a month with no limit and a 7-day free trial. You can change plans later from the app's Plan page.
4. The app opens on Home, which lists five setup steps. See Setting up checkout.

Finding your way around

• Home: the setup steps, with links to the right pages in your Shopify admin.
• Orders: the last 100 cash-on-delivery orders Naqdi checked, with their result (OK, Flagged, Blocked or Cancelled), the reasons and the checkout confirmation number. Open an order in Shopify to see the customer's details.
• Fraud protection: risk rules, auto-cancel, the hourly order limit and your blocklists. See Fraud protection.
• Plan: your plan and this month's checked orders.
• Settings: the app's language, the thank-you message and WhatsApp number, your default country for phone numbers, the optional order button, and alerts.

Languages

The app's admin follows your Shopify admin language, or the language you choose in Settings › Language: English, Arabic (right to left) or French. The Confirm on WhatsApp block and the order button follow your customer's language.

Alerts

By default, alerts go to your store's contact email: one when an order is flagged or blocked, and a daily summary. You can change the address or turn alerts off in Settings › Alerts. Alerts never include customers' names, phone numbers or addresses.